HCPC standards of conduct, performance & ethics

The role of the standards of conduct, performance and ethics

• they set out, in general terms, how we expect our registrants to behave
• they outline what the public should expect from their health and care professional
• they help us make decisions about the character of professionals who apply to our Register
• we use them if someone raises a concern about a registrant’s practice

Registrants work in a range of different settings, which include direct practice, management, education, research and roles in industry. They also work with a variety of different people, including patients, clients, carers and other professionals.

The standards

1. Promote and protect the interests of service users and carers

2. Communicate appropriately and effectively

3. Work within the limits of your knowledge and skills

4. Delegate appropriately

5. Respect confidentiality

6. Manage risk

7. Report concerns about safety

8. Be open when things go wrong

9. Be honest and trustworthy

10. Keep records of your work